Zen planner studio login7/1/2023 ![]() ![]() Opmerkingen: I'd give it a B- on a grading scale. There was no way to easily see which coaches had availability at which times. Membership discounts (such as on retail or private lessons) are pretty standard in fitness businesses and not having that option was a major pain. Zenplanner does not offer automatically-applied membership discounts, so we had to have customers use offer codes. What customers could do from our primary domain was pretty limited, and it wasn't easy to switch back and forth between our site and the ZP site. Zenplanner offers some options to integrate with our existing website, but it didn't work in every circumstance. The software was very difficult for customers to use, so much that about half of our parents (and a couple of our coaches) just wanted me to do everything for them. ![]() I also appreciated the discounts they gave businesses at the start of the COVID shutdowns. Support was good - very responsive, with multiple ways to contact them. ![]() Best reporting I've seen, and it's pretty much the only thing I'll miss. There are a lot of customization options for emails you can send your customers, and it was easy to check which emails an individual had opened. Once you really know your way around, it's got almost everything you could think to want. I was the primary account administrator, and I could fix just about anything retroactively. We have now switched to Upper Hand, and while it has fewer features and the reports aren't as good, our customers are actually booking their own classes instead of making me do it. I could do just about anything from my admin account, but my fellow coaches who spent less time in it had a harder time working with it. Zenplanner is chock full of features (other than membership discounts, as mentioned above), but it's so full of features that it becomes clunky and hard to use. Opmerkingen: We switched from Mindbody to Zenplanner and used it for three years. The apps for desk login can be a little buggie sometimes and require an update or reset the iPad to get the software to work. Most gym software don't recognize all the small nuances that martial art schools need to track where their students stand. I was able to plan out all my belts, what skills are required and minimum of time with the school they need to have to test. I loved that they recognize how important it is for martial art schools to know where students rank. One of my favorite things you can do is designate belt rankings to students, and design your system in a way that when a student is ready to test for the next belt, whether its the amount of time they've been training with the studio, to achieving certain skills required, Zen Planner notifies you and helps you plan belt testing. You can tell this software was designed for martial artists. Customer support was very helpful during the onboarding. The software takes into account everything you need to keep your school running - from scheduling out classes students reserve for, to taking payments and setting up merchant accounts, to desk check-in software, to students having their own portal to track their membership and status. Lastly, the people are awesome!! Highly recommended.Opmerkingen: I was really impressed on how well they understand how martial art schools work. This place is owned and operated by black belts, and it shows in how well run things are. Rolls are not part of the technique session, which allows you to bounce if you need to, and if you want to roll you have plenty of time to stick around and do so. There is a white to blue class that focuses on foundational techniques, an advanced class, and nogi class offering too. No contracts, no shady salesman tactics - which is a breath of fresh air compared to some other academies in the area.The BJJ instruction is highly technical, covering the latest sport / competition techniques while not abandoning self-defense (they manage a great balance). Prices are very competitive, especially when considering the family and prepaid packages. They offer a kids class upstairs that coincides with the adult class downstairs (this is brilliant). The facility is very clean and spacious with a refreshing amount of natural light. The owners / instructors are friendly, welcoming, and accessible. ![]()
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